Compliance Hotline
Purpose
At the AxcessPointe Health System, we always strive to do the right thing and welcome your feedback. The Compliance Hotline provides a way for anyone to report suspected AxcessPointe violations of any federal or state laws or AxcessPointe policies and procedures. The hotline is a dedicated line and no one at AxcessPointe will attempt to trace the call or identify the caller.
Hours
24 hours a day. Calling it automatically patches you into a secure voice mailbox where you can leave a message about your concern. AxcessPointe employees do not answer the calls directly. Messages left on the Hotline voicemail are regularly picked up by Compliance Office staff. Only Compliance Office staff hear these messages.
Tell Us About:
Any concerns regarding improper or unethical activity such as violations of professional standards of practice or business ethics, breach of patient privacy or confidentiality, information system security breach, inaccurate billing, or conflicts of interest. This list does not include all of the possible violations that should be reported to the Compliance Office but provides examples of the different type of things that the Compliance Office would like to hear about.
​When you call the Hotline, please leave a message describing the suspected compliance problem in as much detail as possible. All reports are treated with respect and confidentiality. No one will retaliate against any person making a report in good faith.
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Your call can be anonymous or you can leave your name and phone number if you would like a follow-up call from our Chief Compliance Officer.